The Only Industry
Conference Dedicated to Support Experience
Virtual Conference: June 13-15, 2023
An event for the support industry by the support industry, perfect for customer support and success leaders, managers, and agents looking to take their company to the next level.

Join us as we share best practices and re-imagine the support experience.
Virtual Keynote Speakers
  • Tricia Wang
    Tricia Wang is a tech ethnographer obsessed with designing equity into systems. Part data geek, part designer, and part community organizer, her belief that technology must serve humanity is the thread across her work from the public to the private sector.
  • John Ragsdale
    John Ragsdale is a distinguished researcher and the vice president of technology ecosystems for TSIA. His area of expertise is in assisting enterprise technology firms with the selection and value realization of tools and platforms, with a constant focus on the customer experience.
Coming to a City Near You
Learn, share, and network with customer support and success enthusiasts.
Select a City
March 28, 2023
Join us in Seattle, WA on March 28th as a panel of experts discuss actionable strategies for improving your customer's experience.

Hear from Past Attendees
"Thank you team for getting this phenomenal SX conference and Kudos to the entire team for nailing this! I'm tuning in from India :)"
Sushanth Gangavarapu
Enterprise Support Manager
"Really enjoyed the sessions team. Lots of thought-provoking speakers. Great line-up."
Brian Blumenthal
AVP, Customer Support
"Great format, speakers, and content."
Eduardo Rubia
Customer Engagement Director
SX Live Community Sponsors
ASP - Association of Support Professionals
West Monroe
CSS Corp
Can't Wait?
Relive Top Sessions from 2022 On-Demand
  • Day 1
    Learn how support is critical for revenue and retention
  • Day 2
    Learn how support has to align with the rest of the organization
  • Day 3
    Learn how to coach support engineers to drive support experience
Elevate your customer support experience.
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